McAfee a Bust

So what, prey tell, is up with McAfee? I have been uninstalling McAfee security software all over town, to give my customers their computer freedom back. McAfee (and let's be fair, Norton even more so) takes over a PC or laptop and eventually grinds it to a halt.

So I went up to us. mcafee.com to talk to tech support, because on one customer's machine today, I could not remove the program. It crapped out halfway through uninstallation, and then I was left with no ability to remove the program completely. And the damn startup files insinuate themselves into the startup routine all by themselves.

So guess what? They have no tech support, at least none that is accessible through their website. I even created an account and logged in to see if that would get me somewhere. Nope. Nowhere.

Any software company, especially a so-called security company, that doesn't provide access to the general public, is just a piece o' crap as far as I'm concerned. I'm not talking about the software itself, mind (although it is). I'm talking about the company.

I will pass this information along to my customers from now on, at every opportunity. Humbugs to you, Mc.